About Us

Care from the community

About Us

Care from the community

Excellence without exception
We measure success in peace of mind — comfort restored, rapport built, and families breathing easier.
Clean, welcoming spaces where residents are at peace — and families feel at home right away.
About Us

When you walk through our doors at Richmond Post Acute, you'll feel something different: community.

The halls are clean. The staff is friendly. And someone already knows your loved one's name.
Welcoming Atmosphere
You'll find a team that is patient, helpful, and genuinely invested in your family — guiding you through every requirement and answering every question, so you feel comfortable from day one.
Trust & Care
Nobody plans to need post-acute care. But when it becomes necessary, where you recover matters. At Richmond Post Acute, you recover in your own community — close to home, surrounded by a devoted staff, with family nearby and a team that treats you like one of their own from the very first day.
Healing Foundation
About Us

Meet the team devoted to your care

Brittany Cooper
Nursing Home Administrator
Kattia Matassa
Director of Nursing
Missie Dugger
Human Resource Director
Trenise Palmer
Admissions Director
What sets us apart isn't any single thing — it's the combination. A spacious therapy gym with room to move freely. Outdoor spaces for relaxing with family. Staff who stop by just to check in. Together they create a recovery environment rooted in genuine care.
Healing, Heart & Hope

Where community runs deep

Post-acute care shouldn't feel impersonal. At Richmond Post Acute, we've built a setting where residents are at peace — clean rooms, friendly faces, and a staff devoted to comfort and dignity. Families tell us they feel that much more comfortable with their loved ones here.
Commitment to You

Our promise to you

We make a simple promise to everyone who comes to Richmond Post Acute: We will care for you the way neighbors care for neighbors — with patience, devotion, and respect for the life you've built in this community.
Excellence in Every Detail
When our environmental services team creates spaces that reflect our commitment to excellence in every detail
Dedicated Care
When our nursing assistants stay for double shifts because they want to ensure consistency of care for residents
Personalized Attention
When our administrators know residents by name and take time to sit and truly listen
Celebrating Progress
When our rehabilitation specialists celebrate even small victories in your recovery journey
What families are saying
Jeremy H.
"He lit up when she stopped by — the rapport here is real"
The staff members were very patient in guiding us and explaining requirements regarding my wife’s grandfather’s health. While we were there, a staff member named Jamie stopped by just to check in and see if he’d be joining the festivities later that day. She was so kind to him — you could tell she had developed a real rapport with him. He lit up when she stopped by. Makes us feel that much more comfortable with him being here.
Jeremy H., Family Member
Before & After
Before the program – Needed rehabilitation following surgery.
After the program – Outstanding care and environment.
Services Provided
PickMeUp™ guest services
Rebecca L.
"The staff is incredible and the PT room is unlike any other"
The staff is incredible and helps with any need the patient has. The PT room is huge — so big you can move around freely and do whatever exercise you need. I also love that they have many spaces for relaxing outside. Would highly recommend.
Rebecca L., Family Member
Before & After
Before the course – back pain.
After the course – full recovery
Services Provided
Spark rehabilitation™ success
Tina C.
"Clean, friendly, and at peace — exactly what you hope for"
My brother was clean from head to toe. He was at peace. His room was clean. The staff was friendly and helpful. The entrance was clean.
Tina C., Family Member
Before & After
Before the course – Limited mobility and discomfort.
After the course – Strength regained and pain-free
Services Provided
Skilled nursing care
Guiding Principles

Our core values

At Richmond Post Acute, our values aren't just words on a wall — they're how our staff shows up every day. Patience in explaining every step of care. Kindness in the small check-ins that make residents light up. Devotion to every family we serve.

Excellence without exception

We pursue excellence in everything we do and measure our success not by industry benchmarks, but by the outcomes and experiences of those we serve.

Dignity above all

We honor the inherent worth and individuality of every person in our care, preserving the dignity, autonomy, and identity that make each person unique.

Family-centered connection

We embrace family members as essential partners in care, keeping open lines of communication, welcoming their presence, and honoring their insights.

Passionate dedication

Our team approaches each day with purpose and heart. We see our work not simply as careers, but as callings that allow us to make meaningful differences in the lives of others.

Unmatched integrity

We hold ourselves to the highest ethical standards in everything we do. Our actions consistently reflect our words, and we take responsibility for the trust placed in us.

Bold solutions

We remain at the forefront of rehabilitation and nursing excellence, creating customized solutions for complex challenges and transforming industry standards of care.
Our Team

The people who make all the difference

What truly sets Richmond Post Acute apart isn't our building or our programs — it's our people, and the genuine rapport they build with every resident and family.

Contact Us

Get in touch to schedule a personalized tour — and experience the difference for yourself

Whether you're with us for short-term rehabilitation or longer-term care, the commitment stays the same: devoted, neighborly care from a team rooted right here in this community.
Because rooted in community, devoted to you isn't just our tagline — it's our daily practice.